- HOSPITALITY ADVISORY · IRELAND
I help hospitality businesses get the guest experience right then build the team and operation around it
- A Quick Hello
Hear it from me directly, before we
ever speak.
A short welcome message a couple of minutes on who I am, how I
work, and whether THA might be right for your business.
- Who I Work With
Restaurants, cafés, hotels and hospitality groups come to me for the
same reason they know something isn’t quite working, and they want an
honest, experienced opinion before it costs them guests, staff or profit.
Restaurants
From busy independents to multi-site groups service consistency, kitchen-to-floor handoffs and team culture.
Cafés
where standards and speed have to
work together, not against each other.
Hotels & Hospitality Groups
Multi-department operations where guest experience depends on dozens of small handovers happening right, every day.
- ABOUT
Genuine hospitality experience, not a consultancy playbook.
I spent years working my way through hospitality in Ireland busy floors, difficult services, teams on their best and worst days before I ever called myself an advisor.
Along the way I picked up some awards, which I’m grateful for. But
what stayed with me was simpler: the businesses that get
hospitality right are the ones that look after their people and their
guest experience, in that order, every single day. Everything else
tends to follow.
“I don’t bring a framework to your business.
I bring a practical eye, an honest
conversation, and enough experience to
know what’s actually worth fixing first.”
Built on 17+ years of hands on hospitality leadership in Ireland. That’s what THA is built on. No generic playbooks, no corporate jargon just a straightforward way of looking at your business, and helping you put right what matters most.
A Little Recognition Along the Way
Shortlisted — Irish Restaurant Awards, 2020 · 2024
Featured — TheTaste.ie, on leadership & guest experience, 2024
Best Manager — Dublin RAI Awards, 2018
Host of the Year — Food & Wine Magazine, 2018
- The THA Method
Hear it from me directly, before we
ever speak.
person walking through your door actually feel? Once that’s clear, everything else the
people, the leadership, the standards, the improvements gets built around that answer.
Step 01
Guest Experience
Define what the guest should feel, from the first minute to the last before touching anything else.
Step 01
Guest Experience
Define what the guest should feel, from the first minute to the last before touching anything else.
Step 01
Guest Experience
Define what the guest should feel, from the first minute to the last before touching anything else.
Step 01
Guest Experience
Define what the guest should feel, from the first minute to the last before touching anything else.
- How We Help
Not a list of services a way to
solve what's actually holding
you back.
A Fresh Pair of Eyes
Hospitality Assessment
I spend time in your business, watch how it really runs, and give you an honest, experienced view of what’s working, what isn’t, and what to fix first.
A Fresh Pair of Eyes
Performance Programme
An 8–12 week period working alongside your team to put the right habits, standards and structure in place not just a report on a shelf.
A Fresh Pair of Eyes
Ongoing Partnership
Regular check-ins and honest guidance as your business grows, so standards don’t quietly slip once the next busy season hits.
- A short welcome message is coming soon . I'm planning a brief video introduction so you can get a feel for how I work before we speak. This space is reserved for it.